1. Find the receipt
Your license key is in the receipt email you received after purchase.
Support
Try these steps first. If they do not solve your issue, contact us below.
2. Use My Orders
Cannot find the receipt? Sign in with your checkout email to recover your orders.
3. Re-unlock this browser
Paste the checkout email and license key into the unlock form.
Common causes of unlock failure
- The email does not match the original checkout email.
- The activation limit has been reached on the license key.
- The license belongs to a different product or variant.
- The license has expired or been disabled upstream.
Switching browsers or devices
To move your license to a different browser, use the logout button on the account page to free up your activation, then unlock again on the new browser.
Contact
Still stuck? Email us with your checkout email address and a short description of the issue.